At the end of last year I got this:
HP Pavilion Elite e9280t PC
* • Genuine Windows 7 Professional 64-bit
* • Intel(R) Core(TM) i7-920 processor [2.66GHz, 1MB L2 + 8MB shared L3 cache]
* • 8GB DDR3-1066MHz SDRAM [4 DIMMs]
* • 2TB 7200 rpm SATA 3Gb/s – two 1TB hard drives
* • 1GB NVIDIA GeForce GT 220 [DVI, HDMI, VGA]
* • LightScribe 16X max. DVD+/-R/RW SuperMulti drive
* • Integrated 10/100/1000 (Gigabit) Ethernet, No wireless LAN
* • 15-in-1 memory card reader, 1 USB, 1394, audio
* • Creative Sound Blaster X-Fi Xtreme Audio
HP 2159m 21.5″ Diagonal Full HD Widescreen LCD Monitor
4-year HP Care Pack House Call Service for HP Pavilion Elite or MS200 Desktop PC
I turned it on. A minute later during Windows setup the screen went black. A balloon popped up that the video driver had stopped responding and recovered. This continued periodically – sudden black screen then the message about the video driver. I went to the Nvidia site and downloaded the most recent driver. This stopped the black screen. Then it proceeded to crash every time I went full screen on anything – black screen, had to hard restart. Plus it just randomly froze when I opened or dragged a window. Unresponsive. I discovered this thread which proved I was not alone.
I fought with HP on the phone. Only the lowest level of customer service ever answers the phone. I tried chat. Same thing. I tried email, got one stupid reply, complained about it, then got a couple of actual replies and convinced them there was a problem. They came and replaced the motherboard. No difference. They replaced the video card. No difference. It continued to crash randomly when I opened or dragged a window. I don’t even try to watch video full screen any more. At the end of last week I downloaded the fifth new driver in four months.
Waiting for the next freeze.